Cloud Hosting typically refers to servers that are more easily upgraded with new resource requirements. All of ExiaHost's services run off cloud-based environments to make use of these resource scaling features.
All of our Shared Hosting plans come with a free SSL certificate for any domain hosted on it. The only requirement is that the domain points to our services. Typically, you should see the certificate automatically generate 5-15 minutes after the account is created. Please open a Support ticket if you do not see a certificate in cPanel after pointing your domain to us.
MariaDB is a replacement for MySQL. It uses all of the same schemas and supports the same commands so it's compatible with your current MySQL databases. MariaDB is faster and offers safer data replication.
If you need more plan resources, you can always upgrade to a higher tier plan and you will immediately see the new limits. If these still aren't sufficient, please open a Support ticket and we'll review your use-case. We may need to migrate you to more a more dedicated environment that better fits your needs. We'll work with you on pricing out a competitive proposal to ensure this remains affordable and fits your needs. We'll of course also migrate your data for you if needed.
If you are using our Shared Hosting plans, we backup all cPanel accounts daily, weekly, and monthly to AWS to ensure the account data is safe. Even with this, we still recommend keeping your own set of backups following your own retention policy.
We offer free cPanel account transfers from other hosts to our services. After purchasing your plan, please open a new ticket in the Transfers queue with some basic details - cPanel login URL, cPanel username, and cPanel password
We don't compete on price alone. Our team has extensive experience in the web hosting industry and as Solutions Architects to help develop and maintain premium solutions for our customers. Our in-depth experience and focus to ensure our clients have a world-class experience put us above many other providers that just want to get you in the door. We want to build a relationship with each of our clients to help create a successful web presense.
We provide a 1-click install utility to get WordPress up and running in no time on your cPanel account. This also manages site, plugin, and theme updates to help keep you secure. We also provide Softaculous to help you install from a list of hundreds of web applications easily.
At ExiaHost, we want to make our pricing structures and hosting plans as plain as possible. Many providers include the "unlimited" text for their plans but then hide the limitations in a legal page. We find this to be in poor taste and would rather the client have all of the knowledge they need on what their actual account limits are upfront. This is just another way we build trust with our clients.
We do not provide SSH access to all accounts automatically, however, we are happy to give our jailed shell access. Open a Support ticket requesting this access and a brief description of why you need this and we'll be happy to enable this for you.