Below is an outline of all legal documents that are agreed upon during use of ExiaHost.com services. These documents are available for review and reference should a client have any questions regarding ExiaHost.com's legal obligations, as well as their own legal obligations to ExiaHost.com.
Our Terms of Service defines general rules that must be followed if you have a hosting account of any type with us, which does include dedicated servers.
Privacy is important to ExiaHost. In our Privacy Policy we let you know what information we collect when you use our products and service, why we collect it, and how we safeguard it.
Agreeing to our Acceptable Use Policy means that you understand that we do not allow any illegal content or usage associated with any account on our network. This section also covers backup guarantees and abuse and security issues.
The Resource Abuse Policy ensures that our servers remain stable for all users and are free from abuse.
The Service Level Agreement outlines our network connectivity guarantee, bandwidth policies, and any limitations or restrictions that have not been discussed in the TOS or AUP. The Service Level Agreement also covers our ticket response times, as well as our standard operating hours.